Last updated: 27 July 2026
These terms govern the services Legal Access Limited provides and your use of this website. Please read them before instructing us. By asking us to carry out work, you accept these terms.
About Us
Legal Access Limited is a trademark consultancy with its address at 124-128 City Road, London, EC1V 2NX, England. You can reach us at info@legal-access.co.uk or on +44 2039963532.
The Nature Of Our Service
We prepare and file trademark applications with the UK Intellectual Property Office and carry out searches of the trademark register and related sources. We are a consultancy, not a firm of solicitors, and nothing we provide is legal advice or a substitute for it. Where a matter requires a solicitor or a registered trade mark attorney — for example contested opposition proceedings or infringement litigation — we will tell you rather than take it on.
Fees
Our fees are fixed and quoted to you in writing before any work begins. They cover our own work only. The UK Intellectual Property Office charges a separate application fee which is payable to the IPO and is not included in our fee. We will tell you the current IPO fee for your application before you commit, but the IPO sets those fees and may change them.
Payment is due before we file an application. We do not bill by the hour, and we do not charge for the initial conversation about whether an application is worth making.
What We Need From You
We rely on the information you give us being accurate and complete, including the name or logo to be registered, the goods and services you supply, and who should be recorded as the applicant. If information you provide is wrong or incomplete and an application fails or has to be refiled as a result, further fees may be payable.
No Guarantee Of Registration
Whether a trademark is registered is a decision for the UK Intellectual Property Office, and third parties may oppose an application during the publication period. We will advise you honestly on the prospects of an application and will do the work properly, but no consultancy can guarantee that a mark will be accepted. A search reduces risk; it cannot eliminate it, because rights can exist that do not appear on any register.
Your Right To Cancel
If you are a consumer, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give you 14 days from entering into the contract to cancel and receive a refund. If you ask us to begin work within that period and we complete it, you lose the right to cancel; if we have only partly performed, you are liable for a proportionate amount of the fee for the work already done.
Refunds
Where we have not yet filed and no substantive work has been carried out, we will refund our fee in full. Where work has been done, we will refund the balance fairly reflecting what remains. Fees already paid to the UK Intellectual Property Office cannot be refunded by us, as the IPO does not return them once an application has been filed.
Our Liability
We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded. Subject to that, our total liability arising out of any matter is limited to the fees you have paid us for that matter, and we are not liable for loss of profit, loss of business or any indirect or consequential loss.
Nothing in these terms affects your statutory rights as a consumer.
This Website
The content of this website is provided for general information about our services and does not constitute advice on any particular situation. The text, layout and graphics of this site belong to Legal Access Limited and may not be reproduced without our permission. We may change or withdraw any part of the site at any time.
Complaints
If something has gone wrong, please email info@legal-access.co.uk setting out the problem. We will acknowledge within five working days and give you a full response within twenty-eight days.
Changes To These Terms
We may revise these terms from time to time. The version in force is the one published on this page when you instruct us, and we will not apply a later change retrospectively to work already agreed.
Governing Law
These terms and any dispute arising from them are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.